Shipping

Hit Point Press will be closed from December 25 to January 3 for the holidays. During this time, both warehouse and support operations will cease until we return the week of January 3rd, 2022. The support team will respond to all inquiries as soon as possible once operations resume. Have a wonderful holiday season!


Do you ship to x? If so, how much does it cost?

Yes, we do! The easiest way to see shipping costs is to act as if you’re placing the order. Before you do you’ll be able to see all available shipping methods and their costs.


What couriers do you use?

We use Canada Post and FedEx. Please note that if your package is shipped by Canada Post we recommend using your local postal service website to track your order if the delivery address is international once it leaves Canada. Use the same tracking number on their website to get the most up to date information!


Are customs fees/VATs included in the shipping cost?

Any additional fees incurred from a package are the responsibility of the customer and are not included in the shipping cost.


How long does it take for my order to process before shipping?

It may take 3-5 business days from when you place your order for it to be processed before it’s shipped.

Holidays and the pandemic may result in increased processing and shipping time.


Can I ship to a PO Box?

Absolutely! Unfortunately FedEx is unable to deliver to PO boxes, so any orders placed that have delivery to a PO box and have chosen FedEx will be switched to an alternative (but comparable) delivery service from Canada Post (i.e. USPS or your local postal service).